What We Do

We undertake comprehensive retail motors business reviews and produce a detailed performance report along with an action plan to improve dealers' sales, profitability and customer retention.  We also support implementation of same.

We offer dealer or brand specific onsite or online training modules to refresh dealer team skills, improve their mindset and boost confidence, leading to better results.  The emphasis is always on practicality and interaction among participants.

We will support your dealership to design an effective customer retention programme identifying the elements required and developing an implementation plan along with recommendations for any systems support required.

A good organisation structure fit for purpose is crucial for the success and sustainability of any business.  We support retailers to optimise their structure and communication along with implementing a robust succession planning process.